Frequently asked questions

Embroidery Digitizing FAQs

  • What is embroidery digitizing?

    Embroidery digitizing is the process of converting artwork or logos into a stitch file that embroidery machines can read and sew onto fabric.

  • What file types do you accept for digitizing?

    We accept most common formats including JPG, PNG, PDF, AI, and EPS. If you're unsure, send what you have — we’ll handle the rest.

  • How fast can I get my digitized file?

    Most standard files are delivered within 12–24 hours. Rush options are available upon request.

  • Will the file work on all embroidery machines?

    Yes. We provide machine-ready formats like DST, PES, EXP, JEF, and more — compatible with all major embroidery brands.

Vector Art FAQs

  • Why do I need vector art?

    Vector art is essential for high-quality printing. It scales without losing clarity, making it perfect for logos, apparel, signage, and more.

  • Can you convert a low-resolution image into vector?

    Absolutely! We specialize in converting blurry or pixelated images into sharp, clean, and scalable vector artwork.

  • What formats will I receive?

    We typically deliver AI, EPS, PDF, SVG, and high-resolution PNG files. Let us know if you need a specific format.

Custom Patch FAQs

  • What types of custom patches do you offer?

    We offer embroidered, woven, PVC, leather, chenille, and more — each tailored to your branding and usage needs.

  • What backing options are available?

    You can choose from iron-on, velcro, adhesive, and sew-on backing. We’ll recommend the best option based on your use case.

  • Is there a minimum order quantity?

    Yes, our minimum order for custom patches typically starts at 10 pieces. However, we accommodate special requests based on project scope.

  • How long does production take?

    Production usually takes 7–10 business days after design approval. Rush service may be available depending on your deadline.